Terms & Conditions

Clear expectations build lasting trust.

These terms explain how orders are placed, confirmed and fulfilled. Our goal is to make every purchase straightforward, transparent and fair.

Ordering

Every order is reviewed before payment.

Placing products in your cart and submitting checkout creates an order request. Before payment, we confirm product availability, shipping options, delivery estimates and the final amount payable.

You are free to decline the order before payment is made.

Products

Carefully Prepared

Every product is prepared with attention to quality, consistency and careful handling.

Pricing

Transparent Costs

Product prices do not include shipping unless clearly stated. Shipping is confirmed before payment.

Payment

Confirmed First

Payment instructions are provided only after shipping details have been confirmed with you.

Dispatch

After Payment

Orders are prepared and dispatched after payment has been successfully received.

Product Information

Honest descriptions, thoughtful expectations.

We work carefully to ensure that product descriptions, photographs and botanical information accurately represent what we offer. Because many of our products are made from natural ingredients, slight variations in appearance, colour or aroma may occur.

Information published on this website is intended for general informational purposes and should not be considered medical advice or a substitute for professional healthcare.

Updates

These terms may evolve as Avora grows.

We may occasionally update these Terms & Conditions to reflect improvements to our services or changes in applicable laws. The version published on this website is always the current version.

If you have any questions about these terms, we're always happy to help before you place an order.